Refusionspolitik

 

Return and Refund Policy for Boeme

1. Returns

At Boeme, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we're here to help. Please read our return policy carefully to ensure a smooth process.

2. Eligibility for Returns

• You may request a return within 28 days of receiving your item.

• To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging.

• Items that cannot be returned include [list any specific items that are non-returnable, if applicable].

3. Initiating a Return

To initiate a return, please follow these steps:

• Contact our customer support team at boeme@boeme.dk to request a Return Merchandise Authorization (RMA) number.

• Once you receive your RMA number, securely package the item(s) and include the RMA number on the outside of the package.

• Ship the item(s) to the address provided with your RMA number. You will be responsible for paying the shipping costs for returning your item.

4. Refunds

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.

• If your return is approved, a refund will be processed to your original method of payment. Please allow 7 business days for the refund to appear in your account.

• Shipping costs are non-refundable.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at boeme@boeme.dk We will work with you to resolve the issue and, if necessary, provide a replacement or refund.

6. Exchanges

We currently do not offer exchanges. If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

7. Contact Us

If you have any questions or concerns regarding our return and refund policy, please contact us at boeme@boeme.dk - MB Sales Studio L.L.C-FZ